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FAQ'S

FAQ'S

WHAT ARE MY PAYMENT OPTIONS?

At the checkout you will be given the option of PayU Money, Cash On Delivery, Bank Transfer Payment, Credit Card (saved). All payments are processed through Secure PayU Money platforms.

IS IT SAFE TO ORDER ONLINE?

Yes, our platform is fully SSL secured and all credit info is securely processed through integrated Stripe platform. For more information on user privacy, refer to our Privacy policy and T&C.

DO YOU CHARGE SALES GST ON ANY ITEM?

Yes, applicable sales GST will be calculated on the merchandise total and displayed on final orders based on the state to which items are shipped.

HOW DO I ORDER FOR SOMEONE?

For any orders, please contact our customer support @ 8287734398 or support@indiansmarthub.net.

DO YOU SHIP TO ME?

We only ship products within US.

HOW CAN I GET ASSISTANCE IF I NEED IT?

Indiansmarthub Customer Support Team: Email us at support@indiansmarthub.net.

CAN I ORDER BY PHONE?

Yes, you can contact our Customer Support Team @ 8287734398 to place an order. Please note that you will need to confirm the product style #, size and payment details including billing and shipping address. Once we process the order, you will receive an email notification about your order.

THE ITEM I WANT IS OUT OF STOCK. WHAT DO I DO NOW?

You can contact us at support@indiansmarthub.net to let us know which product and size you like. If your Products become available you will receive an email from us letting you know that your item is available for purchase. The notification list does not hold an item for you, and it does not obligate you to make a purchase so you are welcome to shop around while you wait. Items are available on a 'first come, first served' basis, so please make sure that you place your order quickly.

IS THERE A WAY I CAN LEARN MORE ABOUT INDIANSMARTHUB?

We Are an e-commerce company that wants to bring ethical and sustainable fashion from anywhere in the world to you. This platform promotes the smaller brands who are embracing their cultural heritage and bringing beautiful collection. We are committed to your complete satisfaction; it is our top priority. Check our About, blog Page to learn about us, our partners and what we do.

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